Pete works as the front-desk manager at a members-only fitness club. He put together this chart to help visualize the flow of events when a customer checks in.
A customer comes to the desk to check in. Select all of the steps Pete should complete before he asks if anyone in the customer's family is a current club member.
Ask if the customer is a previous club member.
Ask if the customer is a current club member.
Create a new member account.
Enter the account number in the check-in system.
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Jumping to level 1 of 1
Excellent!
Now entering the Challenge Zone—are you ready?

